• Best Practice for Inclusive Journey Mapping and Diversity in User Participation 

      Halbach, Till; Fuglerud, Kristin Skeide; Schulz, Trenton (Lecture Notes in Computer Science;14020, Chapter, 2023)
      This work investigates how co-creation workshops, in which user journeys and personas are developed jointly with workshop participants, can be made as inclusive as possible for a wide range of participants and thus personas ...
    • The Link between Inclusive Design and Innovation: Some Key Elements 

      Fuglerud, Kristin Skeide; Sloan, David (Chapter, 2013)
      It is often said that universal design and similar approaches can be a source of innovation. In this paper key elements in inclusive design are identified, and examples of innovations related to inclusive design are ...